Frequently Asked Questions
Is the event chip timed?
Where can I find the official results? And will my time go on Power of 10?
You will also receive a post race email with your result in the week after the event.
The majority of race results will be shown on RunBritain and Power of 10.
How does payment show on my bank statement?
What is the minimum age for this event?
Kids race- Any! (Parents are welcome to join in for free, or let kids run un-assisted)
Can I enter more than one person at a time?
For any larger groups, please email [email protected] and we can get you signed up on mass.
When will entries close?
We will take on the day entries at our information desks, should the race not sell out.
I can no longer make the event, can I get a refund?
Unfortunately we operate a no refunds policy. Where possible we’d be more than happy to transfer your entry to another event. To do this, please email in with your order number and choice of new event. Please note there is a £5 administration fee on our transfers.
We are sadly unable to transfer you entries within 14 days of the race as your race pack and everything associated with your entry fee including your medal, and post race goodies have already been paid for by this time.
Alternatively, we would be happy for you to run the event virtually and we can send your medal out to you in the post. To do this, please simply send through a copy of your recorded run and confirm your postal address and we will have them posted out right away.
Can I transfer my entry to a friend?
When will I be sent all the race details?
If you’ve entered 2 weeks prior to the race, your bib number and timing chip will be posted to you. You can expect to receive this in the week prior to the run.
If for some reason it doesn’t arrive in time, please just visit the information desk on the morning of the race and we can issue you a replacement.
For those who’ve entered closer to the race date, you will be able to collect your race packs at the registration desks in the event village on the day.
Will there be a water station on the course?
Is there anywhere to leave my bag during the race?
Am I allowed to wear headphones?
If you choose to wear headphones then please ensure you are fully aware of the course details to avoid confusion at specific points.
What is the terrain like?
Suitable for wheelchair and buggy running
Where can I find the race photos?
When will I get the t-shirt I ordered with my entry?
Any additional T-shirts, hoodies and socks purchased with your race entry can be collected from our RunThrough Kit stall on the day. To do this, please have your order number and email confirmation ready to show to wonderful kit staff.
Where should I park for the event?
Are dogs allowed at the event?
Can I participate with a disability?
Blind or Deaf runners are more than welcome, please email in to claim a free entry for any guide runners.
Should you wish to discuss any disability access or specific requirements, please email in and a member of our team can help to discuss your options.